WhatsApp Business
Free
Business
24.20.78
WhatsApp Inc.
WhatsApp Business is a specially designed messaging app that helps small and medium-sized businesses effectively and efficiently manage their communication with customers. Available for Android and iOS devices, the app enables businesses to establish their presence on the popular WhatsApp platform and interact professionally with customers.
The user interface of WhatsApp Business is very similar to the conventional WhatsApp app, which makes it easy for those already familiar with WhatsApp to get started. The app offers additional features tailored to the needs of businesses, such as the ability to create a business profile with essential information such as address, business hours, and website links.
One of the useful features of the app is the automated messaging function, which allows businesses to send pre-set responses to frequently asked questions or inform customers when they make contact outside of business hours. Additionally, the app provides features such as chat labeling and the ability to create catalogs to showcase products and services directly within the app.
Pros and cons of the WhatsApp Business app:
Pros:
- Simple user interface and quick onboarding for existing WhatsApp users.
- Specialized features for businesses, such as business profiles, automated messages, and catalogs.
- Better organization through chat labeling and message filtering.
- The ability to make customer service more efficient and personalized.
- Free usage for small businesses.
Cons:
- Limited features for larger businesses or those with more complex requirements.
- No option to integrate multiple users or team members, which can hinder collaboration.
- No native integration with some CRM systems or other business tools.
- Privacy concerns due to using WhatsApp as a communication channel.
- Potential dependency on Facebook infrastructure since WhatsApp is owned by Facebook.
Overall, the WhatsApp Business app is a practical and user-friendly solution for small and medium-sized businesses looking to manage their customer communication through the popular messaging platform. Despite some drawbacks, such as limited scalability for larger businesses and privacy concerns, the app offers many useful features and facilitates customer service and managing customer inquiries. For small businesses seeking a simple and effective way to connect with their customers, the WhatsApp Business app is a recommendable option.
Screenshots
| Rating: | 4.73657 |
|---|---|
| Number of voters: | 589111 |
| Minimum iOS Version: | 12.0 |
| App Version: | 23.8.78 |
| App Size: | 177 MB |
| Release: | 2019-04-05 |
| Sold by: | WhatsApp Inc. |
| Features: | |
| Advisories: | Infrequent/Mild Mature/Suggestive Themes, Infrequent/Mild Profanity or Crude Humor, Infrequent/Mild Horror/Fear Themes, Infrequent/Mild Medical/Treatment Information |
| Languages: | AR, BN, CA, HR, CS, DA, NL, EN, FI, FR, DE, EL, GU, HE, HI, HU, ID, GA, IT, JA, KO, MS, MR, NB, FA, PL, PT, RO, RU, ZH, SK, ES, SV, TH, ZH, TR, UK, UR, VI |
Know how to do it
Deleting Android-Apps:
1. Go to Menu "Settings" and choose Apps or Application Manager;
2. Swipe down to "Download" and choose the App you want to delete;
3. Choode "De-Install" Button and confirm by tapping "OK". The App is going to be deleted and the icon will disappear from your homescreen immediately.
Deleting iOS-Apps:
1. To delete an iPhone or iOS App you have to go to the homescreen;
2. Look out for the App you want to delete and press and and hold the App icon with your finger for a few moments;
3. Hold your finger until the App icon starts to look like shaking and you will see appear an "X" in the upper left corner of the App icon;
4. Tab on the "X"-symbol and a popup windows appears asking, if you´re sure deleting the choosen App. Confirm in this screen if you do. The App is going to be deleted and the icon will disappear from your homescreen immediately.
Deleting Windows-Phone Apps:
1. Go to the Apps-list and choose the App you want to delete;
2. Press on the App until the context-menu appears showing you a few options to choose from;
3. Tab the button "de-installation" and confirm in the following popup-windows that you are sure that you want to delete the App;
4. If you have choosen "Yes" the App will be deleted and is going to disappear immediately from your device. If you want to delete a Games-App you have to follow the above steps by beginning going to the Games-List.
